The MSFA Recruitment & Retention Committee offers an online toolbox of resources, suggestions, and ideas on how you and your organization can improve its efforts in recruitment and retention. Explore the following collection of materials to serve your needs.
MSFA’s MarylandVolunteer.org Recruitment Website.
On this page, you will find websites, portals, educational series and many downloadable pdfs to help your department be successful in their recruitment and retention efforts.
RECRUITMENT
- MSFA Recruitment & Retention Guidelines Manual
- Recruitment & Retention Action Plan
- Español: Plan de acción de reclutamiento y retención
- 12 Proven Volunteer Fire & EMS Recruiting Strategies: Roadmap to Success in 2024
- Español: 12 estrategias comprobadas de reclutamiento de bomberos voluntarios y servicios de emergencias médicas: guía hacia el éxito en 2024
- The Recruiter’s Playbook for National Night Out 2024
- Español: El manual de reclutamiento para la National Night Out de 2024
- Top 10 Commandments for Recruitment & Retention
- Español: Diez principales normas para el reclutamiento y la retención
- The Art of Speed Recruiting
- Español: El arte del reclutamiento rápido: Cómo tener éxito en las interacciones personales
- 10 Tips to Drive Volunteer Fire & EMS Recruitment in 2024
- Español: Diez consejos para impulsar a los bomberos voluntarios y a los servicios de emergencias médicas
- Recruitment & Retention for the Volunteer Emergency Services – courtesy of FEMA
- Example Vol. Membership Application Form (Print & Write-In PDF) – courtesy Montgomery County Volunteer Fire & Rescue Association
- Example Vol. Membership Application Form (Fillable PDF) – courtesy Montgomery County Volunteer Fire & Rescue Association
RETENTION
Retain by sustaining. It is very important to take the steps to sustain your membership. Show pride in your members and their accomplishments. Planning should involve all of your officers. This will show the members of your company your leadership and the accomplishments they are to have in making this plan a success.
Additional Resources
Instructor Cheat Sheets
- Community Outreach & Education: It Affects Everything (Jordan Cramer, Community Risk Reduction Coordinator)
- Recruiting for the Long Term: Identifying PSM-Public Service Motivators (Dr. Jason Decremer, Recruitment & Retention Coordinator, Southbury CT Volunteer Fire Department)
- Reaching, Recruiting, & Retaining At-Risk Volunteers in the Fire Service (Dr. Candice McDonald)
Additional Tools
Do you have suggestions or ideas that help you and your organization recruit new members that you are willing to share with others? We gladly welcome your ideas!